Privacy Notice
Last updated 2026
This Privacy Notice explains how The Care Royal ("we," "us") collects and uses information when you join our waitlist, submit a questionnaire, or use our platform. By providing your information, you agree to the practices described here.
Information we collect
Information you give us — such as your name, email, phone number, location, the care details you share, and, for agencies, business details. We also collect basic technical information automatically, such as device and usage data.
How we use it
To contact you about your request, to operate and improve the platform, to connect families with caregivers or agencies, to send updates you have agreed to receive, and to comply with law. We use the details you provide to prepare for and provide our services.
Communications consent
If you opt in, we may contact you by email, phone, or text message about The Care Royal. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us.
Sharing
We do not sell your personal information. We may share information with service providers who help us operate the platform, with a family's chosen agency or caregiver to coordinate care, and as required by law or to protect our rights.
Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, and to opt out of certain uses. California residents may exercise rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale or sharing of personal information — which we do not do. To make a request, contact us using the details below.
Data retention and security
We keep information for as long as needed for the purposes described here and take reasonable measures to protect it. No method of transmission or storage is completely secure.
Not medical advice
The Care Royal is a technology platform and is not a healthcare provider. Content on our platform is not medical advice and is not a substitute for professional care.
Contact
Questions or requests: reach us through the contact details provided when we open in your area. We will update this notice as our services launch.